FRA and RPEEP Services – TEAM Safety Services

Resident-Centric Fire Safety with TEAM Safety Services

Fire Safety Project of the Year 2025 COMMENDED

TEAM Safety Services is proud to have received a Commended Award in the prestigious Institute of Fire Safety Managers (IFSM) Awards 2025, under the category Fire Safety Project of the Year.

This Residential Personal Emergency Evacuation Plan (RPEEP) project focuses on putting people, not just policies, at the centre of fire safety.

Learn more about the IFSM Award nomination here

WINNER_Public Sector Initiative of the Year_British Training Awards 2026

TEAM Safety Services is proud to have received the Public Sector Initiative of the Year Award in the national British Training Awards 2026!

This award recognises our resident-focused Flat Fire Safety Guide, designed to improve awareness, understanding and accessibility around fire safety for residents and housing providers alike.

Residential Fire Risk Assessments

TEAM Safety Services are experts in delivering Fire Risk Assessments (FRAs) across all four recognised types — Type 1, 2, 3, and 4 — covering everything from communal areas to individual flats and the building’s structural elements.

Our highly qualified Fire Assessors, all with extensive frontline experience in the Fire Service, bring a deep, real-world understanding of fire risks, emergency response, and evacuation planning. This expertise ensures our FRAs are not only fully compliant but also practical, thorough, and tailored to the unique needs of each building.

Proactively safeguard your residents with TEAM Safety Services while ensuring your organisation remains aligned with best practices, even ahead of changes to RPEEPs requirements and legislation (taking effect on 6th April 2026).

Click here to view our fire safety services

Comprehensive RPEEPs in 4 Simple Steps

Identifying individuals who need a RPEEP – We use our first-step Resident Assessment Form — a simple multiple-choice online questionnaire — to identify residents who may require a RPEEP. The form helps uncover any mobility limitations, visual or hearing impairments, cognitive conditions, or other specific needs that could impact their ability to evacuate safely and independently in an emergency. This first-step helps save time, resources, and money while keeping you ahead of RPEEP legislation.
The Fire Safety (Residential Evacuation Plans) (England) Regulations 2025 places strong emphasis on resident engagement. Alongside completing this first-step assessment form, residents will also receive access to our Flat Fire Safety Guide. See below for more information.

Learn more about RPEEPs Legislation here

TEAM Safety Services Fixed Fee Fire Door Inspections

Assessing the risks – Once residents are identified as needing support through the Resident Assessment Form, TEAM Safety Services will provide a clear, tailored quote before arranging an in-person RPEEP Assessment with them.
With accreditation from leading industry bodies, we are trusted by housing providers nationwide. Our expertise, professionalism, and proven track record make us the best choice for delivering RPEEPs that meet compliance requirements, protect residents, and give housing providers complete peace of mind.

Ellis Arnett - TEAM Safety Services Ltd.

RPEEP Assessor Form - Our fire safety experts have developed a detailed Residential Personal Emergency Evacuation Plan (RPEEP) to support residents who may need assistance in an emergency. Our RPEEP Assessor Form has been carefully designed to cover factors that could affect safe evacuation, including:
- Communication abilities – how the residents best receive and understand information.
- Physical mobility – walking aids, wheelchair use, or other mobility considerations.
- Sensory abilities – hearing, vision, or other sensory factors.
- Health, medication and behaviour – any conditions, treatments, or behaviours that may impact evacuation.
- Flat fire risks – hazards specific to the resident’s home.
- Support and assistance – family, carers, or neighbours who provide help.
- Alarms and evacuation – how the resident is alerted and what action is expected.
- Evacuation statement – our Assessors will then create clear, concise instructions defining what the resident is expected to do in the event of a fire or emergency, created in agreement with the resident.
- Building Policy information - their building's stay put or evacuate fire strategy.
- Recommended methods of evacuation – such as the use of evacuation chairs or assisted routes.
- Alarm and alert arrangements – how the resident will be notified of danger.
- Assistance required – type and level of support needed.
- Assembly point or safe location – where the resident should go for a place of safety.
- Summary and recommendations – clear outcomes and actions for safety.
- Advice on what to do next – including the next steps and how to help reduce the risk of fire in their homes.
The RPEEP is developed in collaboration with the resident, using the assessment questions as a foundation and discussing each area in detail. Together, they agree on a personalised evacuation plan that is practical, comfortable, and tailored to the resident’s needs. This ensures that every resident has a plan that works for them, aligns with the building’s evacuation strategy, and gives reassurance that they will be supported in an emergency.

After the RPEEP is completed – Once the in-person RPEEP Assessment is carried out, a copy of the completed plan and our recommendations are shared with the housing provider, the resident and, where appropriate, the local fire and rescue service. This ensures that all responsible persons are aware of the resident’s needs and the agreed evacuation procedures, helping to coordinate support and respond effectively in an emergency.
By having the RPEEP formally recorded and communicated, residents, housing providers, and emergency services are better prepared for fire events or other emergencies.
We also advise residents to keep their housing provider informed of any changes in their health, mobility, or circumstances, as an updated RPEEP may be required to reflect new needs and maintain safety.

Brand Customisation

We’re pleased to offer personalisation as part of this service.

This includes replacing generic terms such as "housing provider" with your organisation’s name, adding your logo, and customising the form with your specific address options.

We’ll also provide dedicated website links and QR codes that lead directly to your organisation’s personalised webpages.

Email us today to arrange access to your free Resident Guide and Resident Assessment

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The Resident Flat Fire Safety Guide is a genuinely, outstanding piece of work that will raise the standard of the support that TEAM already offers to residents.
It has been designed with accessibility at its core, and that really shows. The clear graphics, straightforward language and built in audio narration makes the information easy to understand for people who may struggle with traditional written guidance, including those with visual impairments, learning needs or lower literacy levels.
What stands out most is how practical and person-centred the guide is. It doesn’t just explain fire safety in a simple way, it actively supports residents to make safer choices in their lives, day in, day out. The inclusion of links to wider wellbeing support, such as smoking cessation services, adds real value and helps people take positive steps to reduce their own fire risk themselves.
This guide offers a level of service that is both accessible and empowering. It gives residents the tools they need to understand their own fire risks, take action confidently and feel supported throughout. It is a resource that will make a meaningful difference to the safety and wellbeing of the people we live with, the communities and those we work with.

Zoe Crossan

Fire Prevention & Community Protection Directorate, Hertfordshire County Council

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We've been impressed with the Team Safety’s professionalism and attention to detail. Their thorough approach gave us complete confidence that every potential risk identified is addressed. They communicated clearly, worked efficiently, and genuinely cared about keeping Hightown housing stock safe. A first‑class service we would highly recommend.
Working with Team Safety has been a great experience. They take their time to understand our buildings, our people, and our needs, and deliver a clear, practical report that made us feel fully supported. Their team is friendly, knowledgeable, and truly committed to their clients’ safety. We’re grateful for the peace of mind they’ve given us.

Alister Wolfisz

Building Safety Lead Manager, Hightown Housing Association

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Team Safety have demonstrated excellent efficiency in arranging and delivering our RPEEP assessments, with a clear and well-organised approach throughout. The plans produced are thorough, practical, and tailored to residents’ needs. Feedback from residents has been extremely positive, reflecting both the professionalism of the team and the quality of their work.

Libby Zenczuk

Building Safety and Compliance Assistant, hightown housing association

Resident Flat Fire Safety Guide

Provide every resident of yours with access to our Flat Fire Safety Guide. This engaging guide raises awareness of common fire risks in the home and empowers residents to take an active role in protecting themselves and their neighbours from the risk of fire. By encouraging personal responsibility, you can help build a safer, more resilient community where everyone plays a part in reducing risks and responding effectively in an emergency.

The Flat Fire Safety Guide features clear English voiceovers for enhanced accessibility, practical fire safety advice tailored to the unique challenges of high-rise living, and a free self-assessment form to determine if a RPEEP is required. We can also provide alternative language voiceovers on request.

By taking part, residents gain the knowledge and confidence to spot hazards early, take preventative action, and contribute to a safer living environment for all.

Residential Personal Emergency Evacuation Plans eLearning

To support you in meeting the RPEEP legal duties, TEAM Safety Services has launched a dedicated online training course: Residential Personal Emergency Evacuation Plans eLearning.

View our employee RPEEP eLearning course here

This online training is vital for anyone who works for or with Housing Associations, are a Responsible Person or a RPEEP/Fire Risk Assessor for high rise residential buildings.

The RPEEP eLearning course explains the Fire Safety (Resident Evacuation Plans) (England) Regulations 2025 and new duties designed to help protect residents who would have difficulty evacuating without assistance.

Email us today to arrange access to our free Resident Guide and Resident Assessment

We Are The Number 1 Specialist Fire Consultancy Company For The South East Consortium

TEAM Safety Services is proud to be ranked number one for Fire Consultancy on the South East Consortium (SEC) Compliance Consultancy Framework. This framework supports public sector organisations, including housing, healthcare, and education providers, by connecting them with trusted, top-tier consultants.

Learn more about the SEC and our No.1 ranking here

Our inclusion ensures you have access to expert guidance for all your asset compliance needs, backed by our extensive experience and commitment to safety.