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As the COVID Marshal you may have to deal with non compliance to the COVID rules. You should always speak to your Employer first regarding any workplace concerns.


Click here for the HSE Guide – Working safely during the coronavirus outbreak.


You’ve now completed the course, and know:

  • How to assist your Employer with COVID-19 spread prevention.
  • How to ensure the management and monitoring of all procedures implemented to deal with COVID-19 on an ongoing basis.
  • How to ensure control measures used to reduce the chances of contracting COVID-19 are established and maintained.
  • How to assist the Employer if a case of COVID-19 is suspected or confirmed within the workplace.




COVID Marshal Responsibilities

These are some examples of responsibilities a COVID Marshal can have. It is really important the you read and understand your organisations risk assessments and COVID procedures and your role within them. Some examples are:

  • Work in conjunction with the Employer to prevent the spread of COVID-19.
  • Conduct regular audits of the premises and procedures in place to deal with COVID-19 and maintain a COVID-19 Compliance Log.
  • Ensure that sufficient signage in relation to COVID-19 compliance is clearly visible and maintained throughout the site at all times.
  • Ensure regular cleaning of the welfare facilities, hand rails, door handles etc. is undertaken and recorded.
  • Ensure handwash liquid/soap and hand sanitisers are replenished as required.
  • Check hot water and hand drying facilities are always available on site.
  • Ensure site personnel are adhering to staggered break times schedule and limiting numbers in canteen, rest rooms and smoking areas.
  • Report any areas of non-compliance to the site management team and ensure they are addressed.
  • Keep up to date with all HSE and Government guidelines and communicate these.
  • Monitor all site activities to ensure social distancing and hygiene levels are maintained.
  • Remind others at all times of the COVID-19 Controls and why they are so important.
  • Manage a COVID-19 incident and start the Track and Trace procedure.



The UK Government released several documents aimed at different types of workplaces explaining how we can get back to work during the COVID-19 pandemic safely.

Find the Government Guides here

As the COVID Marshal you must fully understand your responsibilities. Please read the Government Guide specific to your industry.


COVID and RIDDOR Reporting

This guidance is for the person responsible for reporting, usually the employer (sometimes known as the responsible person). It is an overview to help you determine if you need to make a report.


There is no requirement under RIDDOR (The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013) to report incidents of disease or deaths of members of the public, patients, care home residents or service users from COVID-19.


The reporting requirements relating to cases of, or deaths from, COVID-19 under RIDDOR apply only to occupational exposure, that is, as a result of a person’s work.


What to report

You should only make a report under RIDDOR when one of the following circumstances applies:

  • an accident or incident at work has, or could have, led to the release or escape of coronavirus (SARS-CoV-2). This must be reported as a dangerous occurrence
  • a person at work (a worker) has been diagnosed as having COVID-19 attributed to an occupational exposure to coronavirus. This must be reported as a case of disease
  • a worker dies as a result of occupational exposure to coronavirus. This must be reported as a work-related death due to exposure to a biological agent


Dangerous occurrences are certain unintended, specified events, which may not result in a reportable injury, but which do have the potential to cause significant harm.


For an incident to be reportable as a dangerous occurrence, the incident must have resulted (or could have resulted) in the release or escape of coronavirus, that is, led to a possible or actual exposure to coronavirus.


The assessment does not require any complex analysis, measurement or test, but rather for a reasonable judgement to be made as to whether the circumstances gave rise to a real risk or had the potential to cause significant harm.


Find out more about what the law says including some examples.



After a COVID case at Work

As detailed in the reactive duties section it is important that the COVID Marshal knows what to do if an employee becomes unwell at work or confirms they have COVID-19 symptoms.


There are a number of key functions the COVID Marshal should carryout:

  • Send the employee home (if at work).
  • Cordon off their workstation or work area (if applicable).
  • Ensure a deep clean is organised (as detailed in earlier section).
  • Report to Employer (this must be reported on an accident report form).
  • Start the track and trace procedure.

Track and Trace

It is key that as soon as an employee shows symptoms or is tested positive for coronavirus we track and trace any person/s that may have come into close contact with. Any person/s that has been in close contact with this employee must be told to self-isolate for 10 days. It’s really important to do this even if you don’t feel unwell because, if you have been infected, you could become infectious to others at any point up to 10 days.


Here is more detailed information about track and trace.



Keeping the Workplace Clean


The COVID Marshal will need ensure that the workplace cleaning is to a high standard and report concerns to the employer.


The following must be established:

  • Frequent cleaning of work areas and equipment between uses, using your usual cleaning products.
  • Frequent cleaning of objects and surfaces that are touched regularly, such as door handles and keyboards,and making sure there are adequate disposal arrangements.
  • Clearing workspaces and removing waste and belongings from the work area at the end of a shift.
  • Limiting or restricting use of high-touch items and equipment, for example, printers or whiteboards.


If you are cleaning after a known or suspected case of COVID-19 then you should refer to the specific guidance. This should only be undertaken by competent persons.


Hygiene Management

The COVID Marshal will need to ensure that the workplace has suitable Hygiene Contorls, including, handwashing, sanitation facilities and toilets.


This will include monitoring and managing of the:

  • Installation and management of signs and posters to build awareness of good handwashing technique.
  • Reminding all of the need to increase handwashing frequency.
  • Reminding all to avoid touching your face and to cough or sneeze into a tissue which is binned safely, or into your arm if a tissue is not available.
  • Providing regular reminders and signage to maintain personal hygiene standards.
  • Ensuring hand sanitiser is provided and available in multiple locations in addition to washrooms.
  • Providing clear use and cleaning guidance for toilets to ensure they are kept clean and social distancing is achieved as much as possible.
  • Monitoring the cleaning for busy areas.
  • Ensuring more waste facilities are provided and more frequent rubbish collection is in place.
  • Ensuring hand drying facilities are available and maintained – either paper towels or electrical dryers.

Social Distancing

As the COVID Marshal you will be expected to monitor and manage social distancing measures, wherever possible, we should keep at least 2 metres away from others.


Where possible the Marshal must ensure:

  • work areas are designed to keep people 2m apart;
  • there are clearly marked areas using floor paint or tape to help people keep a 2m distance;
  • suitable signage is established to remind people to keep a 2m distance;
  • we remind people to avoid working face-to-face, for example working side-by-side.

It is important that we regularly remind people to follow the social
distancing measures. Remember this is new to us all and people may forget, some times a gentle reminder will be enough. If people continue not to follow the rules they must be reported to the Employer.


Where social distancing is not possible there must be a safe working procedure. You must ensure these are followed and reviewed regularly.

COVID Risk Assessment

Everyone needs to assess and manage the risks of COVID-19. Your employer, has a legal responsibility to protect workers and others from risk to their health and safety. This means they need to think about the risks employees and others face and do everything reasonably practicable to minimise them, recognising you cannot completely eliminate the risk of COVID-19.


As the COVID Marshal you must make sure that you are aware of the COVID Risk Assessment for your business and how it addresses the risks of COVID-19.


You may get asked to assist in the risk assessment process and provide feedback. The risk assessment will help you decide whether you have done everything you need to. There are interactive tools available to support you from the Health and Safety Executive(HSE).


Reactive Duties

It is important that the COVID Marshal understands what to do in the event someone becomes ill at work. These will be know as Reactive Duties.


Reactive duties of the COVID Marshal, include:

  • Deal with any instances on site where an individual is displaying symptoms or has been confirmed with COVID-19.
  • Isolate an individual with symptoms in an isolated room/ segregated area away from all other site staff.
  • Follow organisation protocol for individuals with COVID-19 symptoms (send them home and advise them to contact their GP)
  • Assist in employee tracing should there be a confirmed case of COVID-19.


As covered in the first module in this training (COVID-19 Back to Work) the COVID Marshal must remind employees of the key symptoms:

  • A high temperature.
  • A new, continuous cough
  • Loss of smell and / or loss of taste.

It the event of an employee becoming unwell at work they must be sent home immediately. All areas and surfaces that they may have touched must be deep cleaned and the employee tracing must start straight away.